How do I back up my data?
Open Backup Files, create a backup file, then choose Save to Files and pick the location you prefer, such as iCloud Drive or On My iPhone.
One Log Support
Help for trackers, mileage logs, backup files, and custom records.
If you run into issues with One Log, we are happy to help. For the fastest response, include your device, iOS version, what happened, and any screenshots that show the issue.
Frequently asked questions
How do I restore a backup?
Open Backup Files and choose a .onelogbackup file from Files. One Log saves a local safety backup before replacing the data on your device.
How do mileage exports work?
Mileage tracker pages include monthly summaries and CSV export controls for trip records, distances, payout fields, GST/HST credit fields, and notes.
How do I report a bug or request help?
Email support@kmapps.ca with your device model, iOS version, app version if available, and screenshots or screen recordings when possible.
Contact
Support email: support@kmapps.ca
We typically review support requests in the order received and aim to reply as quickly as possible.
Data and deletion requests
If you need help clearing local app data, restoring a backup file, or making a privacy-related request, email support and mention that your request concerns One Log data.